Privacy Policy
Privacy & Data Protection
Last Updated: May 2026
Our Commitment to Your Privacy
At Sleigh Strands, your trust is our most valued asset. We are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data to provide a seamless and secure shopping experience.
Information We Collect
To ensure every order meets our quality and styling standards, please note the following:
Identity Data:Name, email address, and phone number for order updates.
Logistics Data:Shipping and billing addresses to ensure accurate delivery.
Transaction Data:Details about payments and products purchased (Note: We do not store full credit card details; all payments are processed via secure, encrypted gateways).
Technical Data:IP address and cookies to improve your browsing experience and remember your "Dream Hair" wishlist.
How We Use Your Data
We use your information solely to:
Process and fulfill your orders with precision.
Provide personalized "Expert Styling Guides" when requested.
Send "Inner Circle" updates and exclusive drops (only if you’ve opted in).
Prevent fraudulent transactions and ensure account security.
Data Sharing & Security
Sleigh Strands does not, and will never, sell your personal data to third parties. We only share information with trusted partners essential to our operations, such as:
Logistics Partners:To deliver your luxury bundles to your doorstep.
Payment Processors:To ensure 100% secure, encrypted transactions.
Analytics Providers:To help us understand how to improve our UI and service.
Your Rights
You have the right to access, correct, or request the deletion of your personal data at any time. You may also opt-out of marketing communications by clicking the "Unsubscribe" link in our newsletter or contacting our concierge team.
Contact Us
For questions regarding our privacy practices or to exercise your data rights, please reach out to our privacy team:
Instagram:@sleigh_strands