Frequently Asked
Questions
At Sleigh Strands, we offer high-quality blend wigs and Futura wigs (premium synthetic). They are designed to give you a polished, stylish look while being more affordable and easier to maintain than human hair.
Yes 🤍.. What you see is what you get. All our wigs are carefully styled and presented to match what will be delivered to you.
Yes. All wigs come pre-styled and almost ready to wear. You only need to cut the lace and make minor adjustments if needed.
Our wigs are made from high-quality blend fibers, so they give a natural and polished appearance. However, they are not raw or human hair, and may not behave exactly the same, and that's completely normal.
We believe looking good shouldn't require overspending. Hence, we focus on providing smart beauty options; giving you stylish, ready-to-wear wigs without the high cost of human hair.
We understand the disappointment many customers face. That’s why at Sleigh Strands, we focus on:
- Accurate representation
- Pre-styled delivery
- Quality control
- Clear expectations
So you can shop with confidence.
For the Sleigh Babe who:
- loves to switch her look
- values convenience
- wants to look good without overspending
- appreciates intentional beauty
Proper care helps extend the lifespan of your wig. Follow these steps:
- Gently brush with a wig brush or wide-tooth comb (From tip to top)
- Wash occasionally with mild shampoo
- Allow to air dry
- Avoid excessive heat (except Futura wigs, with care)
- Store properly after use
- Processing time: 5–7 working days
- Delivery time: 3–4 working days after dispatch
Kindly note these timelines are separate.
If you need your order urgently, please contact us before placing your order, and we’ll do our best to assist.
Due to the nature of our products, returns are only accepted if:
- The item is unused
- The lace is not cut
- The original condition is maintained
Please refer to our full policy before placing your order.